Refund Policy
Refunds are handled in accordance with applicable UK consumer law and our Returns & Exchanges Policy.
Custom-Size Rugs
Because custom-size rugs are made according to the customer's selected dimensions, they may be excluded from the normal cancellation right for standard online purchases. Legislation
A refund may be available where a custom-size rug is faulty, damaged, incorrectly supplied or otherwise does not conform to the contract.
Faulty or Incorrect Products
If a product is faulty or does not match the order, please contact us with your order number and photographs.
Depending on the circumstances, we may arrange a repair, replacement or refund in accordance with your statutory rights. GOV.UK
Refund Processing
Where a refund is approved, we will process it using the original payment method where possible.
Email: info@gordioncarpet.com
10. COOKIE POLICY
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Cookie Policy
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Cookie Policy | CustomSizeRugs.co
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Learn how CustomSizeRugs.co uses cookies and similar technologies to operate the website, improve your experience and understand website usage.
Cookie Policy
CustomSizeRugs.co uses cookies and similar technologies to help operate the website and provide a better shopping experience.
Cookies may be used to:
- Keep the website functioning correctly
- Remember shopping cart and website preferences
- Understand how visitors use our website
- Improve website performance
- Support marketing and analytics activities where applicable
Some cookies may be placed by third-party services used on our website.
You can control or disable cookies through your browser settings. Some website features may not function correctly if certain cookies are disabled.
For questions about our use of cookies:
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